HomePrivacy Policy

Privacy Policy

🔒 KVKK & GDPR Compliant 📅 Last updated: 3 June 2026 · Effective immediately
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Introduction

§1

This Privacy Policy explains how Sibir Trade Global (operated under Fi Group, Istanbul, Turkey) collects, uses, stores, and protects personal data submitted through our website sibirglobal.com and any brand websites operated by the group.

We comply with the Turkish Law on Personal Data Protection (KVKK No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR) for contacts in the European Economic Area.

📌 By using this website or submitting any inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our website.

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Data Controller

§2
FieldDetails
Company NameSibir Trade Global / Fi Group
HeadquartersIstanbul, Turkey
Websitesibirglobal.com
Data Protection Emailinfo@sibirglobal.com
Phone+90 (212) 000 00 00
Working HoursMonday–Friday, 09:00–18:00 (GMT+3)
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Data We Collect

§3

We collect personal data only when you voluntarily provide it through our contact forms, email or other means of communication. We do not collect sensitive personal data unless strictly necessary.

CategoryExamplesHow Collected
Identity DataName, job title, company nameContact form, email
Contact DataEmail address, phone number, countryContact form, email
Commercial DataSector of interest, product inquiries, request typeContact form
Technical DataIP address, browser type, pages visited, referral sourceAutomatic (analytics cookies, if consented)
Communication DataContent of emails, messages, attachmentsDirect correspondence

⚠️ We do not collect payment card numbers, national identification numbers, or special category data (health, ethnicity, political views) through this website.

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Purposes of Processing

§4

We process your personal data for the following purposes:

  • Responding to commercial inquiries, distribution proposals and partnership requests
  • Processing product quotation and sample requests
  • Managing ongoing commercial relationships and contractual obligations
  • Sending commercial communications where you have given consent or there is a legitimate interest
  • Improving the functionality and content of our website via analytics
  • Complying with applicable legal obligations under Turkish and EU law
  • Preventing fraud and ensuring website security

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

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Legal Basis for Processing

§5
Processing ActivityLegal Basis (KVKK / GDPR)
Responding to contact form submissionsConsent (Art. 5/1-a KVKK · GDPR Art. 6(1)(a))
Managing commercial relationshipsContract performance (GDPR Art. 6(1)(b))
Analytics and website improvementConsent (cookies banner)
Legal obligation complianceLegal obligation (KVKK Art. 5/2-ç · GDPR Art. 6(1)(c))
Sending relevant commercial informationLegitimate interests (GDPR Art. 6(1)(f))
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Data Retention Periods

§6

We retain personal data only for as long as necessary for the purpose it was collected and as required by applicable law.

Data TypeRetention Period
General inquiry data (no commercial outcome)3 years from last contact
Commercial relationship data (active partner)Duration of relationship + 5 years
Contractual documents and correspondence10 years (Turkish Commercial Code)
Analytics and website technical data26 months (industry standard)
Newsletter subscriber dataUntil unsubscribed + 6 months

When retention periods expire, data is securely deleted or anonymised.

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Third Parties & Transfers

§7

We do not sell, rent or trade your personal data. We may share data with the following categories of recipients:

  • Group Companies: Other Fi Group entities for cross-brand commercial coordination
  • Service Providers: Web hosting (Hostinger), CRM platforms, email service providers — all under data processing agreements
  • Legal/Regulatory Authorities: Where required by applicable law, court order or regulatory request
  • Professional Advisors: Lawyers, accountants, auditors — under confidentiality obligations

🌍 Where data is transferred outside Turkey, we ensure adequate safeguards are in place consistent with KVKK requirements for international transfers.

Your Rights

§8

Under KVKK (Article 11) and GDPR (Articles 15–22), you have the following rights regarding your personal data:

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Right of Access
Request confirmation of whether we process your data and obtain a copy of it.
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Right to Rectification
Request correction of inaccurate or incomplete personal data we hold.
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Right to Erasure
Request deletion of your data where there is no longer a legal basis to retain it.
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Right to Restriction
Request that we restrict processing of your data in certain circumstances.
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Right to Object
Object to processing based on legitimate interests or for direct marketing.
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Right to Portability
Receive your data in a structured, commonly used, machine-readable format.
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Right to Withdraw Consent
Withdraw consent at any time without affecting prior lawful processing.
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Right to Complain
Lodge a complaint with KVKK (kvkk.gov.tr) or your national supervisory authority.

To exercise any of these rights, email info@sibirglobal.com with the subject line "Data Protection Request". We will respond within 30 days.

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Cookies & Tracking

§9

Our website uses cookies and similar technologies. You can control cookie preferences through our cookie consent banner.

Cookie TypePurposeConsent Required?
Strictly NecessaryWebsite functionality, security, session managementNo — required for site operation
AnalyticsUnderstanding visitor behaviour (Google Analytics)Yes
TranslationGTranslate language preference storageYes
MarketingWe do not currently use marketing/retargeting cookiesN/A

Analytics cookies are only activated after you accept them via our cookie banner. You may change your preferences at any time through your browser settings.

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Security Measures

§10

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction:

  • SSL/TLS encryption for all data transmitted through our website
  • Access controls — only authorised staff may access personal data
  • Secure hosting infrastructure with regular security audits
  • Staff training on data protection obligations
  • Data minimisation — we collect only what is necessary

In the event of a personal data breach that is likely to affect your rights, we will notify the relevant supervisory authority and, where required, affected individuals in accordance with legal requirements.

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Children's Privacy

§11

Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@sibirglobal.com and we will delete it promptly.

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Changes to This Policy

§12

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the revised policy.

📌 Current version: 3 June 2026. Previous versions are available on request by emailing info@sibirglobal.com.

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Contact & Complaints

§13

For any questions, requests or complaints regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection point of contact:

✉️
Sibir Trade Global — Data Protection

Email: info@sibirglobal.com
Subject line: "Data Protection Request"
Response time: within 30 days

Send Request →

You also have the right to lodge a complaint with the Personal Data Protection Authority of Turkey (KVKK):

  • Website: www.kvkk.gov.tr
  • For EEA residents: contact your national supervisory authority (e.g. ICO for UK, CNIL for France)